Privacy Policy

Effective Date: September 3, 2026

Flow Theory Psychiatry, A Professional Nursing Corporation (“Flow Theory Psychiatry,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us through our website and services. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, including when you contact us, request information, schedule an appointment, or communicate with our practice.

1. Information We Collect

Depending on how you interact with our website and practice, we may collect information such as: name, phone number, email address, contact information, appointment or scheduling information, information you voluntary provide through contact or appointment request forms, information necessary to response to your inquiries or provide services, website usage and technical information, such as IP address, browser type, device information and pages visited.

If you become a patient of Flow Theory Psychiatry, additional health and personal information may be collected and maintained as part of your care. Patient health information is handled in accordance with applicable federal and California privacy laws and our Notice of Privacy Practices, where applicable.

2. How We Use Information

We may use information we collect to:

  • Respond to questions and requests

  • Contact you regarding appointments and scheduling

  • Provide and coordinate healthcare services

  • Communicate with you regarding your care

  • Send administrative and service-related communications

  • Process requests submitted through our website

  • Maintain and improve our website and services

  • Comply with applicable legal and regulatory requirements

  • Protect the security and integrity of our website, systems, and practice

We do not sell your personal information.

3. Information Sharing

We may disclose information when reasonably necessary to operate our practice, provide services, communicate with you, comply with legal requirements, or protect our rights and safety. Depending on the circumstances, information may be shared with service providers and vendors that assist us with functions such as scheduling, electronic health records, billing, communications, website hosting, technology, and other business operations. Where applicable, vendors that handle protected health information on our behalf are required to comply with applicable privacy and security requirements. We do not sell or share your personal information or mobile phone number for third-party marketing purposes.

4. SMS Terms and Conditions

If you voluntarily provide your mobile phone number and consent to receive SMS messages from Flow Theory Psychiatry, you agree to receive conversational and informational text messages from us. These messages may include appointment reminders, scheduling communications, administrative communications, and other communications related to your care or our services. Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. After you send STOP, you may receive a confirmation message, and you will no longer receive SMS messages from us unless you subsequently provide consent to receive messages again. For assistance, reply HELP or contact us at (858) 888-1109 or admin@flowtheorypsychiatry.com. No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. Consent to receive SMS messages is not a condition of receiving healthcare services from Flow Theory Psychiatry.

Message and data rates may apply per customer, standard messaging rates will be charged by your mobile service provider. Opt-In Method: You may opt in to receive SMS messages from Flow Theory Psychiatry through one of the following methods: verbally during a conversation. You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message. For assistance, text "HELP" to (858) 888-1109 or visit our Privacy Policy.

5. Cookies and Website Technologies

Our website may use cookies, analytics tools, or similar technologies to improve website functionality, understand website usage, and maintain security. You may be able to adjust your browser settings to refuse or limit cookies. Disabling certain cookies may affect website functionality.

6. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you access.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect information from unauthorized access, use, disclosure, alteration, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Healthcare and Protected Health Information

If you are a patient or prospective patient, information you provide to us may constitute protected health information (“PHI”) under applicable law. Our use and disclosure of PHI is governed by applicable healthcare privacy laws and, where applicable, our Notice of Privacy Practices. This website Privacy Policy does not replace or modify our Notice of Privacy Practices or any rights provided to you under applicable healthcare privacy laws. Please do not submit sensitive medical information through general website contact forms unless specifically instructed to do so. For matters involving your care, please use the secure communication method provided by our practice.

9. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws. Depending on the circumstances and applicable law, these rights may include the right to request information about the categories of personal information collected, the purposes for which information is used, and certain information regarding disclosures. To make a privacy-related request, please contact us using the information below.

10. Children's Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact using the information below.

Last Updated: September 3, 2026